Hub Plumbing & Heating
Review Summary
Hub Plumbing & Heating receives mixed reviews. Positive feedback highlights:
- Quality work and professionalism: Efficient, competent, and code-compliant service.
- Responsiveness and communication: Quick response times, clear pricing, and helpful staff.
- Trustworthiness and expertise: Honest, knowledgeable staff, with some individuals (Omar, Richi, Lina, Jayson, John, Harvey) specifically praised.
- Positive experiences with complex projects: Successfully handled major repairs in challenging environments.
Negative feedback includes:
- Overcharging and poor workmanship: Instances of high prices, inadequate work, and attempts to charge for unnecessary services.
- Lack of attention to detail: Resulting in leaks and a failure to take responsibility for mistakes.

Reviews
View All on Google4.6
(50 reviews)
Traci Luthy
They were available last minute when I was in a crunch, arrived on time (actually early!) and completed the job quickly and efficiently. They were friendly and helpful and answered all of my questions. A bit on the pricey side, but totally worth it. I don’t mind paying more for quality. Highly recommend!
Lolo Saney
HUB Plumbing demonstrated exceptional professionalism and dedication during a crisis in our historic brownstone last summer. Following a catastrophic accident impacting one pf the main piping systems, they efficiently coordinated demolition and meticulously worked on the repair. Despite not having initial plans and facing the complexities of our classic and aged property, they skillfully navigated their ways and replaced hundreds of pipes and piping components over several months, achieving a near-miraculous restoration involving three floors. HUB has worked in our property for years. Their support and expertise throughout this recent ordeal however were invaluable and deeply appreciated. They are one Intelligent Team! Omar, Richi are the two who KNOW this highly complicated profession. Lina is authentic, lovely, and on task. And Jayson is insightful, amongst other qualifications. This to me is a quality one had to possess in this highly technical and mechanical business.
lolo saney
Hub Plumbing and their staff are wonderful ____ We are a NFP company in New York and HUB was so good to us in terms of pricing as well as the delivery of top grade workmanship every time they were here. We were required to know everything about each project and Jason was very understanding and empathetic. He took his time many times long hours in explaining the highly technical language of changing gas pipes and all that the task involves to us and our engineer patiently, professionally and generously. Rich is another gentleman who you can trust his expertise and his words. HUB came highly recommended to us about two years ago and we thus feel obligated to pass that recommendation with the highest regard HUB deserves to others who might need a trustworthy and honest plumbing crew. Additionally the people who handle the admin are also so lovely and absolutely on top of their game.
A.G. Berg
Charged me $800 to snake the sewer main, then failed to close the pipe so it leaked all over our basement. The attention to detail was sorely lacking. When they returned to fix the problem they caused I had to argue them out of charging me for an “emergency weekend visit”. They didn’t want to take responsibility for their poor quality work. They then told me I needed to steam clean the sewer main ($2000). I had 2 other local companies quote it for $850 and $900. Not only are they bad at their job but they tried to con us into paying more than double the going rate for a service we didn’t really need. Use at your own risk. You’ve been warned.
Christian B
I loved HUB plumbing. We have now used them twice (to fix our radiators and to remove our cooking gas lines). I have been very happy with their service both times; John has been really responsive to emails and he and his staff always seemed very competent and (unlike other contractors I've encountered in New York) always doing things according to code. His prices are slightly more expensive than other quotes we've gotten but absolutely worth it for the great service we've gotten and the peace of mind that we can be sure the work is done right.
Noah Love
John and the Hub Plumbing crew are amazing. We've had to call Hub on a number of occasions and they've always responded immediately. Great service that went above and beyond our expectations each time. And super reasonable pricing.
NJ P
Fast and professional service by Rich the plumber. Lina was great and kept us informed of the process and answered every questions I had. The pricing was clear from the beginning.
C.J Holm
Just when I thought there wasn't an honest plumber left in New York City, I stumbled upon Hub. The owner, John, was upfront about what he thought my issue was and suggested I get in touch with another type of service because he assumed I didn't need a licensed plumber. He actually tried to save me money! In the end, I did need a plumber, so I called back and he sent his associate Harvey to my place. Harvey was awesome too. Super friendly and went above and beyond to get the job done. We talked about how great John is. How often does an employee rave about their boss?! All-around thumbs up to this company!!